After the pandemic crisis and stepping into the new normal, many businesses realized that digital transformation is a top priority for adapting to market changes and fluctuations. Recognizing the importance of this transformation and the essential need for it in all areas of business, Vietceramics decided to invest heavily in its Digital Transformation efforts. This project will help Vietceramics develop even more strongly after the period of instability caused by the pandemic.
The ERP (Enterprise Resource Planning) software selected by Vietceramics for its Digital Transformation project is an integrated management system that helps businesses easily control their operational processes, including Customer Relationship Management (CRM), financial management, human resource management, product line management, and supply chain management.
Once operational, the new ERP-based management system is expected to bring significant benefits to the entire company:
- Ensuring the security and systematic organization of all data.
- Increasing productivity by eliminating redundant processes and tasks through automation.
- Automating all inter-departmental processes.
- Making planning and forecasting for the entire system more efficient and accurate.
- Maintaining a technological advantage in the face of a challenging interior materials market.
- Enhancing cross-departmental interaction.
- Providing flexibility and agility, as employees can work from anywhere with a mobile-friendly solution.
- Improving customer service through comprehensive and accurate customer information management.
- Enabling timely and highly accurate trend forecasting.
- Saving resources and budget while optimizing operational efficiency.
The Digital Transformation project is expected to be completed and operational in September 2022 for the entire Vietceramics system nationwide. This project is a major step forward for Vietceramics during a period of pandemic volatility and will help the company maintain stable operations even if another outbreak or other unexpected natural disasters or crises occur in the future.
Vietceramics believes that this comprehensive Digital Transformation project will provide customers with the best products and services—with more benefits, faster service, and the highest satisfaction!